Shipping policy
JLSV EXPRESS LLC currently ships within the United States.
Order processing
Orders are typically processed within 1–2 business days, excluding weekends and holidays. Processing times may be longer during sales, holidays, or periods of high order volume.
You will receive an email confirmation when your order is placed and another notification with tracking information after your order ships.
Shipping rates and estimated transit times
* Standard Shipping: $8.00
* Free Standard Shipping on orders of $50.00 or more
* Express Shipping: $15.00
Estimated carrier transit times are:
* Standard Shipping: 3–5 business days
* Express Shipping: 2–3 business days
Delivery estimates begin after the order has been processed and handed to the carrier. Delivery dates are estimates and are not guaranteed.
Shipping address
Customers are responsible for providing a complete and accurate shipping address. JLSV EXPRESS LLC is not responsible for delays or delivery problems caused by an incorrect or incomplete address.
Contact us as soon as possible at jlsvexpress@gmail.com if you need to request an address correction. We cannot guarantee changes after an order has been processed or shipped.
Delays, lost packages, and tracking
After an order is transferred to the shipping carrier, delivery may be affected by weather, carrier delays, holidays, or other circumstances outside our control.
If tracking shows your package as delivered but you cannot locate it, please check with household members, neighbors, and the carrier. You may also contact us at jlsvexpress@gmail.com, and we will assist you in reviewing the shipment.
Damaged or incorrect orders
If your order arrives damaged, defective, leaking, or incorrect, contact us within 7 days of delivery at jlsvexpress@gmail.com. Include your order number and clear photos of the item, packaging, and shipping box.
Contact
JLSV EXPRESS LLC
Email: jlsvexpress@gmail.com